Repair Services

Hearing Aid Repair Charges

Starkey Hearing Aid Replacement Charges
  Technology Replacement Fee (4th to 5th year)

Premium Digital $1,070

Advanced Digital $856

Key Digital $749

Basic Digital $642
Conditions:
– All prices are inclusive of 7% GST.
– 1-to-1 replacement of defective device with a refurbished hearing aid of the identical model or better.
– 1-to-1 exchange will take approx 1 working day.
– 1-to-1 exhange policy is only valid for Singapore between the 4th to the 5th year of ownership, from the date of purchase by the customer.
– The company reserves the right to reject a replacement “repair” if there is a good reason to believe that the hearing aid has been abused and misused.
– The original hearing aid must be given to the company in exchange for the “replacement” set.
– Non-THSC customer will need to pay for a courier charge of $128.40 for repairs on their Starkey hearing aid (with warranty).
– Replacement hearing aids comes with a 3 month warranty.

Hearing Aid Repair

  Brands Charges

Siemens / Signia $107 – $321

Phonak $128.40 – $331.70

Bernafon $171.20 – 406.60
Conditions:
– Price varies depending on technology level and repair range (minor / major).
– All prices are inclusive of 7% GST.
– All repair will take approx 7 to 14 working days.
– Hearing Instrument is considered “Beyond Economical Repair” if: i) Shell & faceplate are damaged. ii) No parts available. iii) Hearing instrument is more than 5 years from the date of purchase.
– All repairs comes with a 3 month warranty on the specific parts replaced.

All Make Repair

  Hearing Aid Type Charges

BTE Analog $107 – $342.40

BTE Digital $107 – $428

Custom Analog $171.20 – 374.50

Custom Digital $171.20 – 481.50

Cros/Bicros & Eyeglass Bone Conduction $107 – 481.50
Conditions:
– Price varies depending on warranty period, repair range (minor / major), and optional services.
– All prices are inclusive of 7% GST.
– All repair will take approx 4 to 6 weeks to be completed and return to Singapore.
– All warranty is covered on the specific parts repaired.