Richard Roberts

Richard Roberts

Richard Roberts

My experience with Hearing Solution has been excellent. Like many people I’d “put off” doing anything about hearing loss because it was associated in my mind with large, awkward old fashioned instruments . How silly I was! But more importantly how different from my expectation was the whole process. Right from making my first appointment to all follow-up checks, Wendy, at Hearing Solution, has made me feel looked after and cared for. Every step of the examination, the choices of hearing aid, how to look after them, etc. has been explained clearly, so that I’m aware of what is going on, what my hearing loss is like, how the hearing aid will help, what situation will still be tricky, etc. The best point is the support, if I ever have a concern Wendy, or another member of staff, is on hand to help and resolve my problem quickly and always professionally.