Hearing Aid Repair Charges

STARKEY HEARING AID 1 FOR 1 REPLACEMENT CHARGES

Technology Replacement Fee (4th to 5th year)

Premium Digital $1,070

Advanced Digital $856

Key Digital $749

Basic Digital $642

Conditions:

– All prices are inclusive of 7% GST.

– 1-to-1 replacement of defective device with a refurbished hearing aid of the identical model or better.

– 1-to-1 exchange will take approx 1 working day.

– 1-to-1 exhange policy is only valid for Singapore between the 4th to the 5th year of ownership, from the date of purchase by the customer.

– The company reserves the right to reject a replacement “repair” if there is a good reason to believe that the hearing aid has been abused and misused.

– The original hearing aid must be given to the company in exchange for the “replacement” set.

– Non-THSC customer will need to pay for a courier charge of $128.40 for repairs on their Starkey hearing aid (with warranty).

– Replacement hearing aids comes with a 3 month warranty.

HEARING AID REPAIR

Brands Charges

Siemens / Signia $107 – $321

Phonak $128.40 – $331.70

Bernafon $171.20 – 406.60

Conditions:

– Price varies depending on technology level and repair range (minor / major).

– All prices are inclusive of 7% GST.

– All repair will take approx 7 to 14 working days.

– Hearing Instrument is considered “Beyond Economical Repair” if: i) Shell & faceplate are damaged. ii) No parts available. iii) Hearing instrument is more than 5 years from the date of purchase.

– All repairs comes with a 3 month warranty on the specific parts replaced.

ALL MAKE REPAIR

Hearing Aid Type Charges

BTE Analog $107 – $342.40

BTE Digital $107 – $428

Custom Analog $171.20 – 374.50

Custom Digital $171.20 – 481.50

Cros/Bicros & Eyeglass Bone Conduction $107 – 481.50

Conditions:

– All prices are inclusive of 7% GST.

– 1-to-1 replacement of defective device with a refurbished hearing aid of the identical model or better.

– 1-to-1 exchange will take approx 1 working day.

– 1-to-1 exhange policy is only valid for Singapore between the 4th to the 5th year of ownership, from the date of purchase by the customer.

– The company reserves the right to reject a replacement “repair” if there is a good reason to believe that the hearing aid has been abused and misused.

– The original hearing aid must be given to the company in exchange for the “replacement” set.

– Non-THSC customer will need to pay for a courier charge of $128.40 for repairs on their Starkey hearing aid (with warranty).

– Replacement hearing aids comes with a 3 month warranty.