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Live ChatHearing Aid Repair Charges
| Technology | Replacement Fee (4th to 5th year) | ||||||||
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| Premium Digital | $1,070 | ||||||||
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| Advanced Digital | $856 | ||||||||
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| Key Digital | $749 | ||||||||
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| Basic Digital | $642 | ||||||||
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Conditions: – All prices are inclusive of 7% GST. – 1-to-1 replacement of defective device with a refurbished hearing aid of the identical model or better. – 1-to-1 exchange will take approx 1 working day. – 1-to-1 exhange policy is only valid for Singapore between the 4th to the 5th year of ownership, from the date of purchase by the customer. – The company reserves the right to reject a replacement “repair” if there is a good reason to believe that the hearing aid has been abused and misused. – The original hearing aid must be given to the company in exchange for the “replacement” set. – Non-THSC customer will need to pay for a courier charge of $128.40 for repairs on their Starkey hearing aid (with warranty). – Replacement hearing aids comes with a 3 month warranty. |
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| Brands | Charges | |||||||||||
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| Siemens / Signia | $107 – $321 | |||||||||||
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| Phonak | $128.40 – $331.70 | |||||||||||
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| Bernafon | $171.20 – 406.60 | |||||||||||
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Conditions: – Price varies depending on technology level and repair range (minor / major). – All prices are inclusive of 7% GST. – All repair will take approx 7 to 14 working days. – Hearing Instrument is considered “Beyond Economical Repair” if: i) Shell & faceplate are damaged. ii) No parts available. iii) Hearing instrument is more than 5 years from the date of purchase. – All repairs comes with a 3 month warranty on the specific parts replaced. |
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| Hearing Aid Type | Charges | |||||||||||
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| BTE Analog | $107 – $342.40 | |||||||||||
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| BTE Digital | $107 – $428 | |||||||||||
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| Custom Analog | $171.20 – 374.50 | |||||||||||
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| Custom Digital | $171.20 – 481.50 | |||||||||||
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| Cros/Bicros & Eyeglass Bone Conduction | $107 – 481.50 | |||||||||||
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Conditions: – All prices are inclusive of 7% GST. – 1-to-1 replacement of defective device with a refurbished hearing aid of the identical model or better. – 1-to-1 exchange will take approx 1 working day. – 1-to-1 exhange policy is only valid for Singapore between the 4th to the 5th year of ownership, from the date of purchase by the customer. – The company reserves the right to reject a replacement “repair” if there is a good reason to believe that the hearing aid has been abused and misused. – The original hearing aid must be given to the company in exchange for the “replacement” set. – Non-THSC customer will need to pay for a courier charge of $128.40 for repairs on their Starkey hearing aid (with warranty). – Replacement hearing aids comes with a 3 month warranty. |
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